Order Confirmations and Tracking
Store Information - Store Policies
Order Confirmation
Immediately after you place your order through the shopping cart, an automatic email confirmation/receipt is sent out by our shopping cart service. This serves as the only confirmation of your purchase and contains all necessary information. Do not discard the email, as you will need your order number to search your order status and track your order.
HOWEVER....some Internet Service Providers automatically block third party source email as spam. (If you have an AOL email address, it is unlikely you will receive our email confirmation, as AOL blocks 3rd party mailings.) This email receipt is not spam, as it is a transaction-based email that you have asked to receive by initiating your purchase. We apologize on behalf of your ISP if your ISP stops the automatic email message and does not deliver it to you, but we can not be responsible.


Order Tracking
Our order tracking is automated and you can check on the status of your order at any time by using the tools we provide here. By registering an account, you will be able to see real-time what is happening to your order during every step.
All available information about your order status is found on your personalized account and order status page. Any unsual circumstance affecting order fulfillment, production, processing or delivery is posted on the website news. Thus, all information available about your order is available to you at your own convenience.
Our order status information is updated each time there is a change in the process. WE POST YOUR SHIPMENT TRACKING INFORMATION BEFORE THE SHIPPER DOES, so please allow the shipper (USPS) sufficient time in business days to update tracking information.

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