Category Archives: Store Policies

Call Us

Contact information 1-832-356-WAND 1-832-356-9263 or Call us!  or TEXT! We are open M-F, 9-5, CST with some evening hours as available. If you call after hours or don’t get through, leave a voicemail.  Or text us!  We’ll answer generally within the next business day. Please have the following ready when you call: If you already […]

Promotions, coupons and gift certificates

Promotional Codes: Store Credit Codes, Gift Certificate Codes and Discount Codes Gift certificate codes, store credit codes, discount codes and other promotional codes are never redeemable for cash and may be used only in the shopping cart when manually entered by the client. Expiration dates and other provisions may apply to each type of code […]

Backorders and substitutions

Backorders While we manufactures many of our retail products, some kit accessories, some wand accessories, and all non-wand related products are not manufactured by us. In addition, shopping cart inventory may not update immediately after a purchase that removes remaining on-hand stock. As such, on-hand stock for non-in house produced items can not be guaranteed. […]

Contact Us!

For 24/7 support. Start here:

Call or Text!!

  • phone: 832-356-WAND / 832-356-9263
  • or text: 832-356-9263

Business hours are 9-5 M-F CST. Please Note:  We do not have 24/7 customer service by telephone.  Feel free to leave a message and we will return your call on a first-come, first-served basis during business hours. The best option to contact us is via email.

You may also submit a help ticket here, use the contact form below, or click here for other contact options.

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