By using the website and making a purchase, the consumer agrees to, and agees to abide by, company policies in toto as outlined within this site at violetwands.com. At the time of your registration, and at the time of every purchase, you indicate your agreeement with these policies. We make this information available to you so that you can be fully informed before you purchase.

Our Policies
Our legal and posted store policies exist to be fair to all customers, to protect our customers safety, security and privacy, to protect our business from loss, and to protect our customers from fraud and additional costs perpetuated by any other customer misuse.

Our Responsibilities
When you make a purchase from us., it shall be our responsibility to provide you with the described items in your order under the exact terms of our company policies. It is also our responsibility to provide service on specific items under terms of applicable warranty where indicated.
We provide sufficient customer service tools and contact to provide complete order and service support.

Client Responsibilities
It is the client’s responsibility to review all available information that is provided before placing an order and determine whether to make a purchase based upon the information we provide. It shall be the client’s responsibility to follow instructions given pertaining to requests for information or service and utilize the information provided.

 

More help information can be found here.  You may also find the help system and help tickets here.