For 24/7 support. Start here:
- Use our contact form to the right for the most common questions, or if you have a question or concern about an order you have already placed.
- Send an email to us directly if you prefer.
- Business and Support hours are Mon-Fri, 9am-5pm, Pacific Time.
Be sure to include your order number so we can locate your order.
PLEASE NOTE: We no longer offer customer service by telephone.
If using Amazon to order.
- Amazon: The Violet Wand Store®
FOR YOUR SECURITY: Order information is discussed only when we can confirm 100% that you are the person who placed the order. Your privacy and the security of your information is important to us.
Infrequently used profiles for reference only, please do not expect a reply offsite. Though, a chit-chat from time to time is always welcome!
- FetLife: TVWS
- Facebook: The Violet Wand Store®