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For 24/7 support. Start here:
- Use our contact form to the left for the most common questions, or feel free to submit a help ticket here.
- Send an email to us at thevioletwandstore (at) violetwands (dot) com
- Help Tickets if you have a question or concern about an order you’ve already placed.
BE SURE to include your order number so we can locate your order.
Call or Text!!
- phone: 832-356-WAND / 832-356-9263
- or text: 832-356-9263
Business hours are 9-5 M-F CST. PLEASE NOTE that we do not have 24/7 customer service by telephone. Please feel free to leave a message and we will return your call on a first-come first-served basis during business hours. The best option is an email.
If using these sites to purchase:
- Ebay: thevioletwandstore
- Amazon: The Violet Wand Store ™
As applicable:
- Twitter:http://twitter.com/Violetwand
- Facebook: The Violet Wand Store (page) or The Violet Wand Store (profile)
FOR YOUR SECURITY: Order information is discussed only when we can confirm 100% that YOU are the person who placed the order. YOUR privacy and the security of YOUR information is THAT important.
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Infrequently used profiles for reference only– please do not expect a reply offsite, though a chit chat from time to time is always welcome.
